A Cornish museum’s positive customer reviews have earned it a place among travellers’ favourite visitor attractions and completing a trio of award wins in 2021.
The Shipwreck Treasure Museum that overlooks Charlestown harbour has been recognised as a 2021 Travellers’ Choice award winner by Tripadvisor. This achievement celebrates businesses that consistently deliver fantastic experiences to visitors around the globe, having attracted top reviews on Tripadvisor over the last 12 months.
As challenging as the past year has been, the Shipwreck Treasure Museum stood out by continuously delighting its guests.
Lynné Raubenheimer, visitor engagement manager at the Shipwreck Treasure Museum said:
“We’re pleased that our visitors felt that we belong, as in 2020, in the top 10% of visitor attractions. It’s the icing on the cake having already won gold in the best small visitor attraction category in the Cornwall Tourism Awards and bronze in the same category at the coveted South West Tourism Awards this year.
“We have put a lot of time and effort into developing the museum since Sir Tim Smit acquired it in 2016 and constantly improving the experience for our visitors. We have exciting plans to introduce new exhibitions and features in the future to develop the attraction further.”
Kanika Soni, Chief Commercial Officer at Tripadvisor said:
“The Travellers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience provided to guests during a pandemic.”